Technical Communication

I have been a leader and innovator in the technical communications field for decades, watching our field evolve from paper to PDF, CDs to webzines, and on into responsive and interactive design. For each new challenge, I say, “Bring it on!”

My blog contains some articles and reflections about communicating technical concepts through multimedia in the modern marketplace. For complete information about my professional experience in the communications industry, please view my LinkedIn profile.

Here are a few examples of some of my more recent work.

  • Verint Smart Support App – a three-minute promotional video (also posted on the Verint website and YouTube). I wrote the script, captured the video, assembled the graphics, and produced the final MP4.
  • Verint TechTips – a series of 1-to-3 minute microlearning clips largely derived from longer eLearning modules to support our field technicians and partners. I wrote and recorded most of the VMS videos and produced all the videos in this sortable library.
  • Verint Learning Center – a two-minute promotional video to introduce customers to our learning center. Another soup-to-nuts effort by this one-woman shop.
  • Verint Retail Game – a prototype for a Sales training tool. You click items in the game to learn how the solution is implemented. Correct answers provide clues so you can uncover the crime ring.